Making A Complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.
The Patient & Client Council
The Patient & Client Council can provide free and confidential advice, information and help to make a complaint. Their contact details are as follows: